Troubleshooting Blue Screen Errors

How to Read the Blue Screen Error

When most users see a Blue Screen error, they assume their operating system (OS) is irreparably damaged. However, this is rarely the case. Windows displays a “Blue Screen” or Windows Stop Message when it encounters an error from which it cannot recover. The core process of the OS subsequently terminates, and as the resulting message contains diagnostics information in white text on a blue screen. This is the source of the nickname “Blue Screen” errors.

Blue screen errors are the most misinterpreted and misunderstood errors in the technology world. They are misunderstood by customers and REs alike. According to Microsoft, only 5-20% of these errors are actually caused by the OS. Only 10% are hardware related. The other 70% are the result of faulty drivers or software incompatibility. Based on those numbers, less than 15% of blue screen errors can be permanently resolved with an OS reinstall.

The key to resolving the vast majority of these blue screen errors is identifying the software application that triggered the error and removing, repairing, or upgrading it.

How to Read the Information on the Blue Screen

They can seem difficult to interpret at first, but when you break the screen down into easily digestible chunks of data you’ll find several pieces of valuable information, including:

The common verbal name for the error

A suggestion as to what action to take

The numerical code that identifies the error

The name of the driver or library involved in the error

The memory address where the fault occurred

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Source by Arun Arora